Legal and Privacy

Website Terms of Use and Privacy Statement

Please read the following Terms of Use and Privacy Statement. They describe the rules governing the use of this website as well as information about privacy, security, links to other websites, copyright infringement, and more.

Website Terms of Use and Privacy Statement »

Privacy Notices

We are required to post notices regarding our use and disclosure of your personal health and financial information.

Privacy Practices Notice

This notice is required by federal and state law. Individuals covered by a self-funded employer group health plan will receive this notice from their employer. To request a copy, contact your employer.

California Consumer Privacy Act (CCPA) Notice  

This notice is required by California law and applies to California residents only. CCPA does not apply to information collected from health plan members or applicants. Members should refer to the Privacy Practices Notice above and the Privacy Forms below.

Privacy Forms

Federal law provides health plan members with certain rights related to their health information. Use one of these privacy forms to make a request related to these rights.

Privacy Forms

Copyright Infringement Notification

If you are a copyright owner or agent and believe that any content on this website infringes upon your copyrights, get information about what information to provide and how to contact us.

View notice »

Non-Discrimination Notice

We comply with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Please review our non-discrimination notice for more information.

Code of Ethics and Conduct

We are committed to the highest standards of business ethics and integrity as well as strict observance and compliance with the laws and regulations governing our business operations. We have adopted a Code of Ethics and Conduct for our workers, as well as a Vendor Code of Ethics and Conduct for any vendors that conduct business on our behalf.

BCBSTX Medical Policies and BCBSTX Clinical Payment and Coding Policies

Blue Cross and Blue Shield of Texas (BCBSTX) Medical Policies are based on scientific and medical research. They are often used as guidelines for coverage determinations in health care benefit programs.

View Medical Policies

BCBSTX Clinical Payment and Coding Policies are based on criteria developed by specialized professional societies, national guidelines (e.g., Milliman Care Guidelines) and the CMS Provider Reimbursement Manual. Additional sources are used and can be provided upon request. The Clinical Payment and Coding Guidelines are not intended to provide billing or coding advice, but to serve as a reference.

View Clinical Payment and Coding Policies

V1.0-2021